ELT Institute Policies

ELT Elementary and Secondary School (EESS) Campus

ELT has many policies pertaining to academic work and student life on campus. Students are responsible for complying with these policies.

1- Changing or Dropping Classes

Changing a class is permitted, but only if the teacher is notified and permission is granted by the Admission Office . Students must change their receipt at the office and present it to the teacher of their new class. Changing classes is not allowed after the second week of the term.

2. Fee and Refund Policy

We will refund your full tuition fee in the event that your class is canceled due to low enrollment. Since classes are determined by pre-registration, early enrollment is strongly advised. Please choose carefully, as there will be NO REFUNDS unless the school cancels the class. Individuals may transfer their enrollment in a class to another individual for a $15.00 fee but this rule only applies to close relatives, such as a brother or a sister. It does not include cousins and other extended family members.

3. Medication and Illness

The school will inform the parents/guardians of younger students, should they get seriously ill during class hours. ELT Institute is not permitted to administer medication unless they get verbal permission from the parents/guardians.

4. Supplementary Exams

The pass rate on every course is 60%. Students who take the General English Program for Adults (Levels 1-13) can take a supplementary exam. If they fail to get 60% in this, they may take a second supplementary exam. These exams take place in the week after the course has finished. The first is free of charge but there is a $2 charge for the second one. A student who passes either of these supplementary exams will pass the course with 60% (D Grade), and will be permitted to progress to the next level.

5. Results

Marks and grades from the courses are posted in the main entrance of the ELT Headquarters, the day after the final exam at 5pm. It is the student’s responsibility to come to ELT to find their grades and to make arrangements with the office upstairs for further courses and/or supplementary exams.

6. Transcripts

This service is only available for currently enrolled students. For 1-4 (Grade) Transcripts the prices are as follows:

Length of Process	Price
1 business working day	$2
7 business working days	$5

For 5 or more (Grade) transcripts, the costs are as follows:

Length of Process	Price
1 business working day	Not Available
7 business working days	$20

For More Information Please Contact:

ELT Institute, Headquarters
#5-13, St. 136, Sangkat Phsar Thmei III, Khan Daun Penh, Phnom Penh, CAMBODIA.
Tel: +855 (0)23 426 422 / +855 (0)23 216 422 HP: +855 (0)12 872 630
E-mail: info@elt.edu.kh Website: www.elt.edu.kh

1- Office of the Principal
Principal HP: +855 (0)12-872 630
Manager HP: +855 (0)17-821 516
2- Office of Education
OIC HP: +855 (0)12-341 420

3- Office of Accounting
OIC HP: +855 (0)12-434 080 4- Office of Administration & Personnel
OIC HP: +855 (0)12-238 576

5- General Information Office
TEL: +855 (0)23-223 122

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